The Boutique Lawyer Show: Building an international desk in an SME firm

Migrants are returning to Australia post-pandemic, and with more and more non-English speakers in our community, some firms may see a need to build international desks that can better service those persons to ensure equal access to justice. Both from the perspectives of legal service and business needs, building such a desk makes a lot of sense.

On this episode of The Boutique Lawyer Show, host Jerome Doraisamy speaks with Robinson Gill principal Lu Cheng about her experience in running her firm’s China desk, how and why the opportunity to build such a capability within her suburban firm came about, what is so important about building such desks, and the ever-present need to ensure equal access to justice to those in the community.

Ms Cheng also responds to questions about whether or not offering such services for non-English speakers in the community will become a duty for law firms of all stripes, the challenges in establishing an international desk within a law firm, how to manage client relationships for those non-English speakers, ensuring that business owners and leaders see the value in establishing an international desk, and the trends dictating the need for such capabilities.

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If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend your voice to the show, email editor@lawyersweekly.com.au for more insights!