Energy firms have had their feet held to the fire this week.
The industry as a whole has been blasted by the regulator Ofgem over poor customer service, while our investigation revealed that 200 customers don't think Ovo has been billing them properly.
Meanwhile, British Gas has been in the spotlight for its bumper profits. These firms are certainly making plenty of money - so should they be spending more of it to help their customers?
We also look at what's going on with bank accounts. Crisis-hit Natwest is winning the switching battle, and it’s not just Farage being 'de-banked'.
We hear the story of one vulnerable couple who were left unable to pay bills and buy food after HSBC closed their account.
Inheritance tax has also been in the news, as there are noises it might be scrapped - but the Treasury are raking in even more money from it. Will it go?