ServiceNow Series E116: David Kinlough, Senior Director - Enterprise Business Solutions at Samsung SDS America

Today's guest is David Kinlough, Senior Director - Enterprise Business Solutions at Samsung SDS America. Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. They deliver enterprise-grade solutions and services in cloud, secure mobility, analytics, AI, digital marketing and digital workspace. Samsung SDS enables customers in various industries to drive business in a hyper-connected economy to increase productivity, safeguard assets and make smarter decisions.

Based in Toronto, David is an experienced senior sales and business development executive with successful exits from startup phase organizations. He has extensive experience in building global strategic indirect channel and alliance programs (including mobile operator distributors) and startup phase sales forces. David is an innovator in the areas of IoT/M2M, mobile devices and networks, Cloud-based and SaaS applications and managed services.

In this episode, David will discuss:

His journey to joining Samsung SDS,

An insight into the Samsung SDS function,

The role of ServiceNow in his team’s day-to-day responsibilities,

Zero Touch Mobility for ServiceNow,

The future roadmap and possibilities with AI in ServiceNow,

The team behind their success, and

Why Samsung SDS is a great place to work