#112: Human Performance - Understanding How and Why People Make Mistakes
Meet Rob Fisher, President of Fisher Improvement Technologies. Rob spent almost 10 years in the U.S. Navy before working at the South Texas Nuclear Project for 12 years. During that time he worked in Operations, Radiation Protection, Chemistry, and Environmental before ultimately owning the Human Performance Improvement initiative and overseeing the Procedure Program through a difficult plant recovery time. Listen along as Rob talks with Jill about how this shaped his career and led to being an expert in human performance and leadership. They discuss the importance of intentional leadership and understanding mental models. He also shares insights from his work with senior leaders, discusses the benefits of values-based engagements, and emphasizes the importance of continuous learning and development in the field of safety. Rob also shares his story of investigating the 1999 Texas A&M Aggie Bonfire Collapse and how the lessons of that investigation still impact his work today.
Fisher Improvement Technologies
Essential Leadership Podcast episode with Jill James
The Aggie Bonfire Tragedy
The Field Guide to Understanding 'Human Error' by Sidney Dekker
Understanding Mental Models by Rob Fisher
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