66. What NOT To Do On Your Next Intake Call

Are you feeling anxious about handling intake calls effectively? Tune in to learn strategies to make these calls not only productive but enjoyable! Gain clarity on why you should be using an inquiry form to streamline client information, learn the art of building authentic connections with clients through active listening, and discover how to refine your sales approach and stand confidently behind your value and expertise.

Whether you’re someone who dreads inquiry calls (or discovery calls), hates quoting their fee, or simply just needs to refine their sales pitch, this episode provides actionable insights to tackle these challenges head-on, ensuring smoother interactions and ultimately, happier clients!

Today we will cover:

• (02:00) Using an inquiry form as the initial point of entry
• (11:10) Taking the time to listen and connect
• (15:00) Listening to clients' specific problems and offering solutions
• (19:10) Avoiding excessive focus on perks and amenities
• (23:35) Quoting your fee confidently and knowing your worth
• (33:00) The importance of researching the destination
• (36:15) Researching the client background to personalize the experience

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