ServiceNow Series E153: Amy Giovannucci, Platforms Capability Lead & Managing Director at Accenture Federal Services

Today's guest is Amy Giovannucci, Platforms Capability Lead & Managing Director at Accenture Federal Services. Headquartered in Virginia, Accenture Federal Services believe nothing matters more than helping the federal government do the extraordinary things it takes to make the nation stronger, safer and life better for everyone. They bring the most advanced R&D, the latest technologies, and human-centered design together with the power and commercial innovation of Accenture’s global network to the federal government.

Amy has been invested and passionate for over 20 years in Digital Transformation, Digital Platforms, Operating Models, Centers of Excellence, User and Customer Experience, and Service Management within the Government sector. In her current role with Accenture Federal Services, she leads a group of incredible digital platform practitioners who are working to improve, digitize and change the way that the Federal government works and the way citizens consume services.

In this episode, Amy talks about:

Her 17 years of experience at Accenture, focusing on ServiceNow & platforms,

Their focus on ERP transformation, digital platforms growth & converged solutions,

Using Generative AI solutions for federal efficiency, personalization and support,

Hyper growth with a Gen AI focus and diverse capabilities expansion,

Team-focused leadership, adaptability & career support in hyper-growth situations,

Accenture’s strength in evolving talent, collaboration & impactful federal mission work