Leadership; Intention v Impact

As a leader or manager you have the power to make such a difference to your team, their experience of the workplace, and the outcomes they achieve. Just in the way that you behave around them, the style of leadership that you choose and use, and the impact that you have. However, sometimes the effect we INTEND is not always the experience that people are having, and every now and then we have to stop and ask ourselves the question – is there a gap between my intention and my impact? You probably have an organisation where a fair number of managers intend doing a great job – in fact, the majority will believe that they are and I have met many over the last 30 years in business who genuinely think they are doing a FABULOUS job, but they don’t hear what people say about them when they are not in the room, how they talk about them behind their back, what they say when they go home at night and are asked “How was your day?” In this episode I am offering some essential steps for all leaders to better assess the gap between intention and impact, and encouraging a mirror moment to step away from the wheel and focus on being the best leader you can be. Does the room light up when you enter or when you leave? And says who?