Putting The Customer Experience First with Haley Naebig

A great customer experience is a growing and important factor in a new home build.

You can build the best home but if the experience is not good it will lead to poor customer reviews, lack of referrals and dissatisfied clients.

NoviHome is changing that and we've brought in Haley Naebig to share how they are leveling up the customer experience for builders by providing an excellent communications tool.

Haley Naebig is an award-winning New Home Sales & Marketing Professional, known for her unwavering commitment to elevating the customer experience. With a passion for delivering exceptional service through meaningful connections, she has consistently excelled in her roles, initially embarking on her career in homebuilding as an Online Sales Counselor for a prominent builder and eventually to Director of Sales at NoviHome.

In her free time, Haley enjoys weight training at the gym, going on long and painful hikes, impulsively booking travel, and hanging out with her 11-pound Cavapoo, Stella.

Plus in this episode, Haley flips the script on David and starts interviewing him!

Learn more about this customer journey and have some fun at the same time.

Thanks for listening! Have a comment, potential guest, idea for topic, or want to sponsor our show?

 

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Thanks to our studio sponsor LP Building Solutions!

 

To learn more about my homes visit Belman Homes and

When you have a moment, pick up a copy of my new Amazon Best Selling book "Leadership Growth Hacks" at https://amzn.to/2ZBRuN3