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Join Ads Marketplace to earn through podcast sponsorships.
Manage your ads with dynamic ad insertion capability.
Monetize with Apple Podcasts Subscriptions via Podbean.
Earn rewards and recurring income from Fan Club membership.
Get the answers and support you need.
Resources and guides to launch, grow, and monetize podcast.
Stay updated with the latest podcasting tips and trends.
Check out our newest and recently released features!
Podcast interviews, best practices, and helpful tips.
The step-by-step guide to start your own podcast.
Create the best live podcast and engage your audience.
Tips on making the decision to monetize your podcast.
The best ways to get more eyes and ears on your podcast.
Everything you need to know about podcast advertising.
The ultimate guide to recording a podcast on your phone.
Steps to set up and use group recording in the Podbean app.
#247 The Four Seasons of Dentistry — Todd Williams
Prav chats with Todd Williams, an expert in customer service and leadership training.
Todd shares his unique journey from growing up around older adults to working in healthcare, then transitioning to the luxury hotel industry with Four Seasons, and finally applying his expertise to dentistry.
He shares strategies for breaking down barriers, authentically engaging with people, and bringing out the best in staff, customers, and patients.
Enjoy!
In This Episode
00:04:35 - Backstory
00:09:15 - School and social dynamics
00:15:40 - Study and work
00:31:25 - Four Seasons
00:39:35 - Customer and patient experiences
01:14:50 - Public speaking
01:46:15 - Last days and legacy
About Todd Williams
Todd Williams is a speaker and consultant specializing in culture development across healthcare, hospitality, and customer-facing industries. He spent 20+ years developing service delivery training for Four Seasons Hotels and Resorts. As VP of Culture Development at Centura Health, he focused on employee engagement and improving patient experiences.
2026-03-25
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2026-03-06
2026-03-04
2026-02-18
2026-02-11
2026-02-04
2026-01-28
2026-01-14
2026-01-07
2025-12-31
2025-12-26
2025-12-24
2025-12-17
2025-12-10
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