Tonille Miller - How to Identify and Reverse Toxic Company Culture

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Summary:

Tonille Miller is the founder of EXT - Experience and Transformation, a boutique consulting firm that helps organizations thrive in the ever-changing world of work. Tonille has over 15 years of experience working as a management consultant, an organizational psychologist, and an executive coach; and she has recently authored The Flourishing Effect: Unlocking Employee Thriving as Your Competitive Edge. 

In this episode, Tonille defines good (and bad) company culture; explains how toxic company cultures arise; and advises on how to create and foster great company culture. 

Chapters:

[0:00 - 2:43] Introduction

• Welcome, Tonille!
• Today’s Topic: How to Identify and Reverse Toxic Company Culture

[2:44 - 7:27] What are the many forms of company culture?

• Why company culture is about more than just “Taco Tuesdays”
• Who should be driving a company’s culture?

[7:28 - 18:21] How toxic culture manifests within an organization

• Examples of situations that create a toxic company culture
• How a company survives toxic culture coming from leadership

[18:22 - 26:49] What you can do to create a great company culture

• Setting clear goals for the organization and then reverse engineering the best company culture to achieve those goals
• The many ways to effectively measure company culture

[26:50 - 28:00] Closing

• Thanks for listening!

Quotes:

“What data is showing is that most organizations that do focus on their culture see 4 times more revenue growth and stock prices over 800% higher [than] those that don’t.”

“There are surprisingly a lot of great ways to measure company culture…”

Resources:
Tonille's book
Tonille's website

Contact:
Tonille's LinkedIn
David's LinkedIn
Podcast Manger: Karissa Harris
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Production by Affogato Media

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Produced by Affogato Media