E109: The Lean Journey at Rockwell Collins with Clay Jones - Part 6

This is the final part of the 2006 speech given by Rockwell Collins CEO, Clay Jones. I worked at Rockwell Collins from 1999-2017, and was heavily involved in the Lean Electronics program.

In this clip, he answers audience questions:

1) How to immerse Lean into the culture?

2) How is he going after employee healthcare costs? (asked by George Koenigsaecker)

3) What are the biggest barriers he is concerned about?

In his answers, he mentions the importance of coaching and mentoring, but also discusses the classroom and virtual training courses, knowledge management and the Communities of Practice program.

He also shares some of the work that Rockwell Collins has done to drive Lean into healthcare (including a grant program I worked on).

Finally, he stressed the importance of not being complacent, always looking for waste and reducing cost of nonconformance, and the strive for continuous improvement. I also share my thoughts on what happened to the Lean program when Kelly Ortberg (now the Boeing CEO and President) took over for Clay in 2013.

You can watch the entire video at ⁠⁠⁠http://techtv.mit.edu/videos/16101-leading-rockwell-collins-lean-transformation⁠⁠⁠

Additional Links

• Clay Jones Wikipedia page
• Kelly Ortberg Wikipedia page
• George Koenigsaecker

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