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eCom Logistics Podcast

eCom Logistics Podcast

Technology

The 3PL Strategy That Turned Misen Around in 45 Days: Michael Mahoney’s Insights

The 3PL Strategy That Turned Misen Around in 45 Days: Michael Mahoney’s Insights

2024-12-02
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Episode Summary

Join Harshida in a thought-provoking discussion with Michael Mahoney, CEO of Misen, about navigating challenges in logistics and operations. From orchestrating a stunning turnaround post-bankruptcy to leveraging technology for operational efficiency, Michael shares actionable strategies for logistics leaders. Gain insights into optimizing processes, selecting the right tools, and building scalable operations—all while maintaining a focus on simplicity and resilience.

 

What You’ll Learn

  • Radical Simplification: Why less complexity in operations leads to better scalability and efficiency.
  • Process-First Approach: Prioritizing process and technology before hiring for lasting operational success.
  • Evaluating Technology Investments: The power of iterative, cost-effective tech adoption.
  • Crisis Management: Think like a firefighter to tackle peak season challenges and unforeseen disruptions.
  • Future of AI in Logistics: Unlocking potential with demand planning and consumer insights.

Highlights

[00:01:00] – Michael’s journey from bankruptcy to profitability at Misen.

[00:03:00] – The critical role of switching 3PL partners in driving operational profitability.

[00:05:00] – Process, technology, and people: Why this sequence matters for rebuilding operations.

[00:09:00] – Leveraging SaaS tools to automate demand planning and supply chain communications.

[00:13:00] – Firefighter thinking: A structured approach to peak season challenges.

Quotes

[00:03:00] “Operations should work at 50% or 500% of your goals. If it doesn’t, you’re doing it wrong.” – Michael Mahoney

[00:05:00] “Process, then technology, then people—get the foundations right before hiring.” – Michael Mahoney

[00:13:00] “Simplify. Fewer tools, fewer things to break, and fewer processes mean faster execution.” – Michael Mahoney

[00:14:00] “Think like a firefighter—calmly scope the issue, set deadlines, and avoid overreacting.” – Michael Mahoney

About the Guest

Michael Mahoney is the CEO of Misen, a company specializing in high-quality cookware and kitchen tools. With a deep background in logistics, operations, and organizational turnarounds, Michael has successfully guided Misen from bankruptcy to a thriving business. His process-first philosophy and strategic use of technology make his insights invaluable for logistics leaders.

Connect with Michael on LinkedIn and explore Misen’s innovative cookware at Misen.com

 

Unlock the Future of Logistics at CartCon 2025

Want to stay ahead in logistics and e-commerce? CartCon 2025 is your chance to dive into the latest innovations, connect with industry experts, and discover solutions that will drive your operations forward. As a proud media partner, we invite you to join us at this game-changing event.

Ready to transform your logistics? Pre-register now: https://cart.com/preregister2025 

Subscribe and Keep Learning!

If you’re a logistics leader looking to scale sustainably, don’t miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.

Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube

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