As we turn more of the interactive experience away from humans and over to machines, it's important to consider the implications. In this session, we'll walk through how to improve the user experience through smart, but thoughtful, technology, and how to ensure that users feel like you're talking to, and not at, them.
Full video: https://youtu.be/sCHTX13i5IM
All about TNW Conference: https://tnw.to/conference
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