Knowledge Graphs and Expert Augmentation with Marisa Boston - TWiML Talk #204

Today we’re joined by Marisa Boston, Director of Cognitive Technology in KPMG’s Cognitive Automation Lab.

Marisa and I caught up to discuss some of the ways that they’re using AI to build tools that help augment the knowledge of KPMG’s teams of professionals. We start out with a discussion of knowledge graphs, and how they can be used to map out and relate various concepts. We then explore how they use these in conjunction with NLP tools to create insight engines, tools that curate and contextualize news and other text-based data sources to produce a series of content recommendations that help their users work more effectively. Finally, Marisa shares some general principles for using AI to augment experts.

The complete show notes for this episode can be found at twimlai.com/talk/204.