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CCW Digital: A Customer Service Online Platform

CCW Digital: A Customer Service Online Platform

News:Business News

Ep. 104: Lexi Emmons

Ep. 104: Lexi Emmons

2019-04-11
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Traditional quality scoring is broken. Lexi Emmons of Bright Horizons joins the CCW Digital podcast to provide the solution. Learn how to incorporate factors like emotion, empathy and personal connection into your assessment.

view more

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