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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Technology

Intercom on Product: How we unlock the power of feedback

Intercom on Product: How we unlock the power of feedback

2019-05-30
Download Right click and do "save link as"

In the second episode of this new product-focused series, Intercom co-founder Des Traynor and Intercom SVP of Product Paul Adams discuss how to harness the power of feedback to shape your product roadmap.

view more

More Episodes

From siloed to seamless: What it really takes to unify the customer journey
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Built For You Spring '25: Fin Can Now See, Speak, and Take Action
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An AI-first approach: How RB2B created a lean, scalable support system
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Navigating a new era of AI-first customer service
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Why Anthropic chose Fin to transform their customer support
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AI, psychology, and the future of customer support: Insights from Synthesia's Head of Support
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Scaling Customer Support with AI: Nuuly’s Winning Formula
2025-01-30
A Day in the Life of a Support Operations Analyst
2025-01-23
The art of AI change management: CS insights from Angelo Livanos of Lightspeed Commerce
2025-01-16
The Four Pillars of CX: A deep dive into what makes for great customer experiences
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Building the perfect fit: AI integration lessons from ScreenCloud
2024-11-28
Putting people first: Nick Clark on how to design AI support for the customer
2024-11-22
Lessons from Amazon: How to practice "Big Bet Leadership"
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Off Script: Imagining the next era of customer service
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Pioneer: Highlights from Intercom's first ever AI customer service summit
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How strong company culture leads to high customer satisfaction
2024-10-03
The Nordstrom Way: Embracing change in customer service
2024-09-25
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