In this talk we will revisit the computation of greybody factors using a novel set of tools based on the monodromy technique. Our aim is to emphasize that the analytic properties of the black hole background play a crucial role in the scattering problem. In particular, acknowledging the existence of the inner horizon allows for exact expressions of the transmission and reflection coefficients without taking any low or high frequency approximation. More interestingly, this approach sheds light on the CFT interpretation of the B-H entropy as a Cardy formula for a large class of black holes in 4D and 5D.
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