Ep 34: Cracking The VA Code With Nathan Hirsch From Outsource School
Everybody talks about outsourcing, but most of them don't have a clue about how to do it. They say just go hire somebody and he'll take care of everything, and when you do everything gets done wrong and you end up doing it on your own... That's how a typical remote entrepreneur hires and fails.
I wanted to avoid that and that's why I interviewed one of the best outsourcing experts in the world - Nathan Hirsch.
Nathan Hirsch is a serial entrepreneur and expert in remote hiring and e-commerce. He is the co-founder of FreeeUp.com, a renowned marketplace for hiring VAs.
Most recently, he's building an educational platform designed to help remote entrepreneurs with all aspects of running a remote business called Outsourcing School!
On the Remotepreneurs podcast, we've talked about outsourcing and how to hire, onboard, train and manage VA's...
You should listen to this podcast with Nathan because he has hired and managed hundreds of VAs all around the world!
Remotrepreneur’s Insights
Key Podcast Milestones:
02:47 - Nathan's Entrepreneurial Start
05:14 - Selling on Amazon
06:15 - How Nathan was forced to start hiring
08:13 - How Nathan pivoted to remote hiring
10:00 - Why FreeUp was started
13:52 - When should you hire VA
17:51 - Interviewing VAs Process
22:00 - SOP (Standard Operating Procedure)
25:08 - Managing VAs Process
31:12 - Selling FreeUp
34:44 - Story behind OutsourcingSchool.com
Top Key Quotes:
"Before hiring a VA, make sure you can afford them and have enough work they can work on"
"I'd rather spend 30min interviewing VA and see they're not a good fit upfront, than wasting 3 months trying to make it work!"
"Don’t assume anything, make clear expectations"
"When you want to raise pay for VA use the opportunity to reset expectations and give additional responsibility with an option to back-out"
"Don't manage more than 4-5 VAs"
Resources:
Nathan Hirsch
Filip Will Stankovski – Host
FreeUp
Outsourcing School
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