The IKEA Australia Podcast Series
Business
Behind the Brand | The co-workers of IKEA episode 6
This episode features Nam Pham, Sales Team Leader at IKEA Springvale. Nam was the first person in Victoria to have the role of Customer Division Journey Co-ordinator, focused on providing excellent customer service within the kitchen department, and ensuring the customer journey runs as smooth as possible. He also has first-hand experience of the new and innovative online kitchen planning service and how its launch is assisting their work in meeting the many.
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