Each of us has familiar tools we use personally and professionally to deal with situations. The trick is knowing when to lay these tools down when faced with an unfamiliar environment, where maintaining a rigid, familiar response could lead to undesirable results. In this episode we discuss scenarios that may require the consideration of using problem solving methods unfamiliar to us, and to resist the urge to bend the situation into an environment that feels familiar to us so we can use our sacred tools, even if that's the wrong answer.
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