Behavioural Science Driving Conduct and Compliance: Kate Miller
Kelly-Ann McHugh interviews Kate Miller, leader of Standard Chartered Bank’s Conduct & Behavioral Analysis team. She discusses how they are using behavioral science to build a bridge between what we think is happening and what’s actually happening on the ground and then influence behaviors towards better outcomes.
Show Notes
02:37 Career Journey to Compliance
16:44 Conduct & Behavioral Analysis Team
22:31 Examples of Applying Science to an Event
33:57 Top 3 Impacts of Data & Science on Compliance
37:17 Rants & Revelations
40:36 Rapid Fire Round
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