In today's episode I want to talk about conflict. As a researcher, I've spent so many hours dissecting and trying to understand conflict and why it happens. What I've found is this: so much of the time, the root cause of conflict is ambiguity. And a leader's job is to facilitate clarifying conversations. Listen in for more on this and what else I've discovered are the best ways to fix it.
Episode: Jan 31, 2018
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