In this episode of Ready to Retail, we embark once again in the Products & Services series, and jump right into it with our Identity services team. We welcome Puiling Hung the Product Manager in the Verification of Identity team within Property Transfers, to help us understand what the land title transaction consists of and also gives us some hints and tips on how we can engage with our customers to help them get it right the first time when interacting with us.
With so much information at our fingertips for Identity services, we have made it nice and easy to navigate to the right place to find all the hints and tips.
Head to the POP knowledge hub > Identity Services > Land Titles or follow this link: https://auspost.sharepoint.com/sites/pop/knowledge/Pages/KnowledgeHub.aspx?CategoryId=11106005-f2bc-4de2-9644-3a9a6a01ff57
Or, as a team member at any Post Office, you can contact the EPOS Helpdesk on: 1800 807 994 or contact the team on: LandTitleVOI@auspost.com.au
As always, if you have any comments, questions, suggestions or queries, please feel free to contact our team by emailing them on: retailacademy@auspost.com.au
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