Branch Out - A Podcast from Connection Builders
Business:Careers
Set the Right Expectations with Clients & Prospects – Rob Meyers
In today's episode, we sit with Rob Meyers, President and Managing Member of Republic Business Credit, to discuss key factors that drive business development success. We cover topics including clear communication, setting expectations, and following tried and tested processes. Rob kicks off the episode by guiding listeners through the steps of a qualification call before talking in detail about how you can develop trust with clients. Listeners will learn that simple strategies like setting realistic expectations and consistent updates can benefit even the laziest salespeople, provided they follow the correct steps. Rob then takes a closer look at how to set expectations, especially when the goalposts are changing shape and are constantly on the move. The bottom line, says Rob, is that you're the janitor of your business, and you need to take ownership over issues, whether it's your fault or the clients. We then shift the spotlight onto the client, as Rob tells us about which clients are worth saving and why it's best to let others go. Rob shares valuable insight in the latter minutes of the show and provides insider tips for young professionals looking to make a break in the business development space. Perhaps his biggest piece of advice is elaborating on the preparation and reflection phases. To hear more about these phases and much, much more, be sure to join us today!
Key Points From This Episode:
Rob Meyers on LinkedIn
Republic Business Credit
Alex Drost LinkedIn
Branch Out Podcast LinkedIn
Connection Builders LinkedIn
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