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Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI

Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI

Business:Entrepreneurship

Shift Your Model To Get Your Business to Maintenance Mode with Mark Butler

Shift Your Model To Get Your Business to Maintenance Mode with Mark Butler

2021-05-04
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Sometimes we end up building a business that just doesn't fit our lives.

Not intentionally. Sometimes it just happens that way.

Maybe you don’t have the freedom you thought you’d have. Maybe you’re doing group courses but you really want to be 1 on 1 with clients, or vice versa.

Sometimes when you step back and examine what it'll take to get to maintenance mode or what it will take to scale or grow, you realize that you don't actually have the capacity to grow this thing you built. The business you built isn't designed for that.

In order to get to maintenance mode, you need to shift.

Ryan Lazanis and I talked about this in Episode 75 - we'd each built businesses that didn't fit how we wanted to live our lives and so we ended up starting new businesses and specifically building them for maintenance mode.

But you don't have to burn the whole thing down.

Meet Mark Butler. He's the founder of the accounting startup Let’s Do the Books, as well as a freelance CFO for life coaches. And instead of shutting his business down and starting over when he realized that something needed to change for him, he created a complementary business with a different business model–one that was designed for maintenance. 

Listen to the full episode to hear:

  • How Mark makes two very different business models work under one roof
  • Why his team is always empowered to tell him no
  • How side projects sustain his creativity and generate new opportunities for the business
  • Why every entrepreneur needs to ask themselves what they really want to be when they grow up


Learn more about Mark Butler:

  • Let’s Do the Books
  • Money School


Learn more about Susan:

  • Scalespark Dollars + Decisions Roundtable
  • Twitter @ScaleSpark
  • LinkedIn @thesusanboles


Resources:

  • Break the Ceiling Episode 75: Starting with the End in Mind: Reverse-Engineering the Plan with Ryan Lazanis
  • Break the Ceiling Episode 79: The Maintenance Mode Mindset: Stop Breaking Your Business with Racheal Cook

Grab the Calm Service Design + Delivery Swipe File here

view more

More Episodes

Coordination Offload System: Ship Projects Without You in the Middle (with Tanya Moushi)
2025-10-28
Calm isn't an App: Culture, Autonomy, and the Myth of Productivity (with Kacie Brennell)
2025-10-14
The Most Human Metric in Operations: Layla Pomper’s Death List KPI
2025-09-30
The Expertise Trap: When Your Signature Skill Becomes Your Biggest Bottleneck with Jeremy Enns
2025-09-16
Frameworks as a System: Scale Your Ideas Without Reinventing the Wheel
2025-08-05
Calmer Brain, Clearer Decisions: Consolidating Your Digital Chaos into One Trusted System
2025-07-15
Vibe Coding: Delivering Client Projects Without Scope Creep or Burnout
2025-06-30
Momentum by Design: Diagnose Your Stuckness and Build a Business That Moves with You
2025-06-17
Voice on Autopilot: How I Systematized My Brand Voice to Make Content Creation Calmer
2025-06-03
Pay Me When You Win: A Revenue Sharing Model for Coaches & Consultants
2025-05-06
Four-Hour Work Year? The Hidden Power of Licensing Your Services
2025-04-22
Calmer Capacity: Use Automation and AI to Lighten Your Client Load
2025-04-08
The Anti-Call Sales Process: Build Trust, Close Deals, Keep Your Calendar Clear
2025-03-25
Can Friendship Be a KPI? How Relationships Shape a Sustainable Business with Tara Robertson
2025-03-11
Unsolicited Response Rate: The Only Content Metric That Actually Matters
2025-02-25
How to Build a Client Report Card for a Calmer Business with Karen Sergeant
2025-02-11
Fresh Content Inked: A Subversive Approach to Driving More Sales By Creating Less Content
2025-01-28
Making Calm Your New KPI: How to Set Goals That Truly Matter
2025-01-14
Anti-Oppressive Marketing & Reducing Urgency with Natalia Sanyal
2024-12-17
Architecting Rest with Jordan Maney
2024-12-03
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