Lindsey Day: Intentionally Creating a Positive Candidate Experience

Send us a text

In this episode, Marcus Edwardes speaks with Lindsey Day, Assistant Director of Talent Acquisition and Development at Infotech, a Florida-based company that provides software solutions for the road construction industry.

She is also a career coach and one of the first members of the Forbes Coaches Council and a board member at startGNV, a nonprofit focused on raising awareness around local startups in Gainesville, Florida.

Listen in as Lindsey shares her best advice for creating a positive candidate experience, including how to showcase your company culture when you’re limited to digital means, and why talking to candidates directly instead of relying solely on their resumé often leads to the best matches.

She also gives some tips on maximizing that very first interview with a candidate so that recruiters can have meaningful conversations that go beyond qualifications and salary.

Finally, Lindsey speaks on how Infotech helps companies be seen as employers of choice—even through rejecting candidates.

What You’ll Learn in This Episode:

●      [01:18] An introduction to Infotech

●      [02:00] Key recruiting challenges in today’s market

●      [04:56] How to showcase company culture digitally

●      [06:09] Where a positive candidate experience starts

●      [09:06] The limitations of the resumé

●      [11:07] The first conversation with the candidate

●      [16:14] Why recruiters and candidates should stay in touch

●      [19:00] How to help candidates be as successful as possible at the interview

●      [21:30] How Infotech ensures a consistent and meaningful candidate experience throughout the interview process

●      [25:17] How to balance selling and buying at the interview stage

●      [28:37] How to distinguish yourself as an employer by giving insightful feedback

●      [29:59] Lindsey’s work at the nonprofit startGNV

Key quotes:

●      “We are facing a lot of the challenges that a lot of companies our size are facing. That is, we are now competing nationally when we used to compete regionally thanks to the remote work movement.”

●      “The first conversation is about determining fit. So, does this individual have, not only the skillset, but are they going to be a fit in this work environment?”

●      “One of the biggest compliments that I can get as a recruiter is: ‘That was the best rejection I ever got.’ That means [...] I’ve been an advocate for the company and I’ve been an advocate for the candidate.”

●      “A candidate can really feel when you do care about their best interests. A candidate really appreciates that personal trust.”

Resources Mentioned:

●      Infotech

●      startGNV

●      Lindsey Day on LinkedIn

Connect with Marcus https://www.linkedin.com/in/marcusedwardes/