Do what you say you’re going to do and your customer at the heart of your business with Michael Ambrosio | AHDT S2#8
We were so excited to have Peterborough based Entrepreneur Michael Ambrosio on the podcast this week. Michael co-founded M&N Vehicle Services which is a commercial vehicle repair centre in Peterborough. He has been in business just over 12 years and recently opened a 2nd workshop nearby. Michael shares some awesome insights. We discuss some personal key skills and some transport focussed ones too. They are;
Personal Traits for a great business person;
- Honest Hardwork
-Resilience
-Support and keeping your network strong
- Self appraisal and keeping yourself true
- Do what you say you are going to
Traits for success in the Transport sector;
- Put the customer at the centre of your business, service, satisfaction and experience is key
- Decision making with skill
- Improve your systems continuously
- Stick to what you know
- Do what you say your are going to (see the thread?)
Thanks Michael for joining us we are truly grateful.
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