How freelance creatives benefit from clear, conscientious communication

Like small business owners, freelancers are no strangers to nightmare clients who backpedal on their decisions, attempt to lowball them and worse still — try to wriggle out of paying them at all.

So what can freelancers do to protect themselves from such clients?

Cheryl Marie Tay, a former freelance writer who is now editorial director at RIABU, tells Simon J. Littlewood and Mark Laudi about some essential steps freelancers should take when dealing with clients, the importance of conscientious and proactive customer service, and how to place a value on your work.

This discussion about being a creative freelancer echoes some of the practices we advocate in our book, Let The Cash Flow, which is now available at major bookstores.

Get the book here: https://www.amazon.sg/Let-Cash-Flow-practical-customers/dp/9814928291/

If you are a freelancer or small business owner, we’d love to hear from you — you could even be a guest on our next podcast! Simply email us at service@riabu.com to introduce yourself and find out more.