Wear your heart on your sleeve. Tell it like it is. These are phrases that people say with pride because we are taught that transparent communication is the best communication. This may be true, but knowing what to say, when to say it, and applying guidelines to make sure your words are appropriate are a set of core competencies many leaders lack. In this week’s episode of ICommunicate, Mark discusses what strategies to use to establish healthy internal communication and how to create a culture that motivates people individually and collectively.
Segment 1:
Being transparent when communicating with our peers often poses a complex challenge. How can we convey ourselves authentically while still providing positive and useful feedback?
Segment 2:
Companies both large and small face the struggle of setting a culture of transparency without the burden of motivating individual employees. How can we relay criticism in a way that is genuine and motivational? What is the appropriate time and place to have these essential discussions?
Segment 3:
When it comes to assessing the strength of internal communication, we often make the mistake of waiting for red flags to determine what action needs to be taken. How can we effectively make decisions about transparent communication on multiple levels of an organization? What processes can we rely on to create a stable and transparent culture?
Segment 4:
Now more than ever, with multiple generations in the workplace and COVID forcing many of us to work remotely, communication with employees has become a monster in and of itself. How can we appropriately get our messages across to people without confusion or disdain?
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