Episode 3: David O'Brien - How exceptional customer service can safeguard your business future
Cork Coach Hire has been serving its loyal customers from its Cork City base for more than 25 years.
The market leading business provides luxury coach transport for a myriad of different customers in various industries such as tourism, corporate, private hire, school transport, and much more.
Managing Director of the company David O’Brien joined his father’s business in 2017 after cutting his teeth at the Herlihy Supermarket Group.
David’s path into the business was not straightforward and in this episode, he spoke to Elaine about the many ups and downs he experienced on his journey to the top of the family business.
He also revealed some of the lessons he has learned along the way - including the importance of versatility and excellent customer service to the past, present, and future of Cork Coach Hire.
Cork Coach Hire has achieved Business All-Star Accreditation from the All-Ireland Business Foundation in recognition of the company’s conduct in the areas of performance, trust, commitment, and customer-centricity.
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