Welcome back from the Labor Day Holiday! We continue our discussion of Human Performance with Principle #3 Learning and Improvement are vital; Learning is deliberate.
Organizations have two choices when responding to failure;
We discussed last week that blame fixes nothing and offers little to nothing to operations. So really, the best thing we can do is learn and improve. Learning is an operational choice toward improvement.
This also ties into the "Safety Differently" concept that "Workers are not the problem to fix. Workers are the problem solvers."
Thank you for listening and be safe!
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