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Lunch With Norm - The eCommerce & Amazon FBA Podcast

Lunch With Norm - The eCommerce & Amazon FBA Podcast

Business:Entrepreneurship

Owning Your Customer - The Secret to Amazon Success w/ Troy Johnston - Ep. 212 - Lunch With Norm

Owning Your Customer - The Secret to Amazon Success w/ Troy Johnston - Ep. 212 - Lunch With Norm

2021-11-02
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Today in Lunch with Norm we have Troy Johnston, the Co-founder of Seller.Tools. In this episode we will be discussing how 'owning' your customer, can impact your Amazon business. We cover what are some big 'no-no's' to avoid when engaging with customers from Amazon, and a discussion  about if Amazon really treats all of its customers the same. Troy sold one of his brands for multiple 7 figures and quickly moved to consult for 8 & 9 figure clients on Amazon. Obsessed with creating data-driven solutions he co-founded Seller.Tools, an all-in-one suite of more than a dozen Amazon tools that empowers brands to get more Amazon reviews, increase keyword ranking and outpace the competition.

This episode is brought to you by Global Wired Advisors

Global Wired Advisors is a leading Digital Investment Bank focused on optimizing the business sale process. Our approach combines decades of merger and acquisition experience with online and e-commerce expertise to increase the transactional value of your greatest asset.

Maximizing the value of your company in a business sale is achieved through the full expression of its future potential. Choosing the right representation to provide this vision to the right buyer, means putting your future in focus.

For More information visit https://globalwiredadvisors.com/

This episode is also brought to you by Sellerise.

Take a deep dive into your business processes to make data-driven decisions and outperform the competition in an innovative way.

Sellerise is a comprehensive solution for your everyday business needs with innovative tools like the PPC Dashboard, Smart Alerts, Review Requester, and Keyword Tracker. Everything you need to grow and scale your business is just one click away. Stand out from the crowd and conduct business whenever, wherever. Innovate your effort and work smarter, not harder. The difference is amazing. Sellerise is for professionals at every level of the business journey. Simply select the capabilities that best fit your needs.

Visit https://www.sellerise.com

This episode is brought to you by Zee

Are you a private label seller looking to expand into larger markets internationally or need an experienced  import partner to keep growing? Zee makes selling your Amazon products abroad easy with excellent import knowledge, door-to-door solutions, customer service and scalability. Streamline your import process with Zee today to increase profit margins and continue to scale.

Ready to expand your ecomm empire and take your Amazon FBA Business global? Visit https://zee.co to learn more!

This episode is also brought to you by .CLUB Domains

.CLUB is the most used new top-level domain name and the perfect web address for your membership or subscription-based startup or business. Why? Because your customers are your CLUB! Grow your business with a domain name that instantly means membership and subscriptions.

There are a lot of great domain name choices today, but if your business is about building a community of members around a product or service, there’s no better URL than YourName.club. With 1.3 million registrations worldwide, there are already thousands of e-commerce sites using .CLUB. - great subscription businesses like Soap.club, Firstleaf.club and Coffee.club. You too can join the .CLUB today.

Visit https://www.get.club.

Co-founder of Seller.Tools Troy Johnston joins today's Lunch with Norm to talk about how 'Owning' your customers can impact ranking and reviews on Amazon. We go over things to avoid when engaging with Amazon customers, and advice for building that all important customer VIP list. Troy is obsessed with creating data-driven solutions for Seller.Tools clients by empowering sellers with the best data, superior optimization and easy to set up automations. Seller.Tools is an all-in-one suite of more than a dozen Amazon tools.

This episode is brought to you by Global Wired Advisors, Sellerise, Zee & .CLUB Domains.

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