Episode 128, A gift your client will not return!

Simplify Your Sales and Business meetings. Lisa Thal is an Author, Speaker, and Business Coach. She has over 34 years of marketing, sales, and leadership experience. She wrote the book "Three Word Meetings."  Lisa coaches leaders on simplifying sales and business meetings with fun and interesting 3-word  topics to get your sales team motivated and inspired.

 

Episode 128 is in honor of Thanksgiving, and I will share six tips to show your clients how thankful you are for them.

 

Thanksgiving is my favorite holiday! Time off to spend with family, friends, and of course football. I love the meaning behind the word Thanksgiving. It contains two words: Thanks and Giving!  

 

So what are you thankful for this year?

 

I am thankful for you! I am grateful for my health, Olivia, family, friends. 3 fur pups, work-family, and clients.  

 

Are you looking for a way to say Thank you to your clients?

 

Here are six ideas focused on Thanking and Giving!

 

Send a Handwritten Thank you, Note.

Make an impression and show your customers how much you care with a personalized, handwritten note?

When writing your thank you note, try to be focused and specific.

Rather than just saying, "Thanks for your business," it would be more effective to say something like, "Thank you for being our partner." Working with such a committed company has taught me the importance of staying accountable and communicating proactively throughout the process."

Find a specific way to recognize how this customer has influenced you or include details of your relationships, and your message will be more meaningful. It will remind them why they chose to work with you. 

 

Another option is to send a short video or voicemail through messenger. Let them know you are thinking of them this holiday season and how grateful you are to work with them.

 

Make a Donation or volunteer and Give your time.

Each one of our clients is passionate about something outside of work. It can be centered around helping kids, pets, or other causes that are important to them. Most companies have a charity they are supporting, and to make a donation or volunteer for an event they help shows them, they mean more to you.

 

Give them an audio or hardcover book.

Consider the books that have been most influential to you. Are there any that have guided the direction, values, and vision of your business? Send your customer a copy!

This gesture offers customers insight that shows you are always looking for better ways to support your clients and opens the lines of communication for future discussion.

When you give your customer or client a book, make sure to write a personalized note explaining the value it can add to their personal and professional lives. I could recommend an excellent book that would help them Inspire and Engage their teams - Three Word Meetings! This touch also lets the customer know this is a thank you meant just for them.  

 

Remember and Give to Your out-of-town clients.

If you're like many companies in today's business world, your customers are spread out all over the country. Because of this, opportunities for getting together are usually few and far between, but don't let that stop you from cultivating your long-distance business relationships.

Send them a gift card to their favorite coffee or lunch spot with a personal note saying something like: "Just wanted to say thanks for being a trusted business partner and have lunch (or a coffee) on me!"

You can also send a voicemail or video to them through messenger to their phone.

 

Refer Customers.

While all of the above ways of saying thank you are thoughtful, there may be no better way to thank your customers than by sending more business their way. Look for opportunities to refer your customers to each other. You know their business, goals, and challenges, so you have greater insight into how your clients could benefit from each other.

 

Give them some Social Love.

Yes, always take the opportunity to meet for breakfast, lunch, or happy hour. But one of the best ways you can help your client is to support them Socially.

Follow them on all their social channels, like Linkedin, Facebook, Instagram, and You tube channel. Another great thing you can do to show your client your gratitude is to write a google review and recommendation. 

 

I encourage you to review the list of clients you want to thank and put a strategy and timeline to connect to them.  

 

I am grateful to you! I wish you and your family a wonderful holiday.

 

If you have time, I would be grateful if you rated this episode, shared it with someone you think could benefit, or subscribe for Free, where you listen to your favorite podcasts, so you don't miss out on the next three-word podcast.

 

Learn more about how to Simply Your sales meetings using 3-word topics at http://www.threewordmeetings.com.