How to Build a Powerhouse Operations Team to Support Your Sales & Grow Your Business
In today’s episode of Live UNREAL we’re talking about what it takes to build a world-class operations team starting from the very first hire. Jeff is joined by our very own Director of Operations, Taylor Kerrigan, who has been in the trenches of operations for multiple companies. She’s mastered several operations roles, built the operations foundation of a successful real estate company, and knows how to create a powerful back-of-house that will grow your business and level up your customer experience. Whether you’re an agent looking to make that first hire or an operations person yourself, this episode will equip you with the tools you need to develop an important part of your business.
You’ll also learn:
Quotes
When an organization is going through this breakdown to breakthrough process, the people in the organization will either step up or step aside. You should be okay with either one. -Taylor Kerrigan
Your level of customer service and success in your business is directly related to the people who work in it and the belief they have in your vision. It’s difficult to make that work with virtual assistants. -Taylor Kerrigan
Key Points
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