Podbean logo
  • Discover
  • Podcast Features
    • Podcast Hosting

      Start your podcast with all the features you need.

    • Podbean AI Podbean AI

      AI-Enhanced Audio Quality and Content Generation.

    • Blog to Podcast

      Repurpose your blog into an engaging podcast.

    • Video to Podcast

      Convert YouTube playlists to podcasts, videos to audios.

  • Monetization
    • Ads Marketplace

      Join Ads Marketplace to earn through podcast sponsorships.

    • PodAds

      Manage your ads with dynamic ad insertion capability.

    • Apple Podcasts Subscriptions Integration

      Monetize with Apple Podcasts Subscriptions via Podbean.

    • Live Streaming

      Earn rewards and recurring income from Fan Club membership.

  • Podbean App
    • Podcast Studio

      Easy-to-use audio recorder app.

    • Podcast App

      The best podcast player & podcast app.

  • Help and Support
    • Help Center

      Get the answers and support you need.

    • Podbean Academy

      Resources and guides to launch, grow, and monetize podcast.

    • Podbean Blog

      Stay updated with the latest podcasting tips and trends.

    • What’s New

      Check out our newest and recently released features!

    • Podcasting Smarter

      Podcast interviews, best practices, and helpful tips.

  • Popular Topics
    • How to Start a Podcast

      The step-by-step guide to start your own podcast.

    • How to Start a Live Podcast

      Create the best live podcast and engage your audience.

    • How to Monetize a Podcast

      Tips on making the decision to monetize your podcast.

    • How to Promote Your Podcast

      The best ways to get more eyes and ears on your podcast.

    • Podcast Advertising 101

      Everything you need to know about podcast advertising.

    • Mobile Podcast Recording Guide

      The ultimate guide to recording a podcast on your phone.

    • How to Use Group Recording

      Steps to set up and use group recording in the Podbean app.

  • All Arts Business Comedy Education
  • Fiction Government Health & Fitness History Kids & Family
  • Leisure Music News Religion & Spirituality Science
  • Society & Culture Sports Technology True Crime TV & Film
  • Live
  • How to Start a Podcast
  • How to Start a Live Podcast
  • How to Monetize a podcast
  • How to Promote Your Podcast
  • How to Use Group Recording
  • Log in
  • Start your podcast for free
  • Podcasting
    • Podcast Features
      • Podcast Hosting

        Start your podcast with all the features you need.

      • Podbean AI Podbean AI

        AI-Enhanced Audio Quality and Content Generation.

      • Blog to Podcast

        Repurpose your blog into an engaging podcast.

      • Video to Podcast

        Convert YouTube playlists to podcasts, videos to audios.

    • Monetization
      • Ads Marketplace

        Join Ads Marketplace to earn through podcast sponsorships.

      • PodAds

        Manage your ads with dynamic ad insertion capability.

      • Apple Podcasts Subscriptions Integration

        Monetize with Apple Podcasts Subscriptions via Podbean.

      • Live Streaming

        Earn rewards and recurring income from Fan Club membership.

    • Podbean App
      • Podcast Studio

        Easy-to-use audio recorder app.

      • Podcast App

        The best podcast player & podcast app.

  • Advertisers
  • Enterprise
  • Pricing
  • Resources
    • Help and Support
      • Help Center

        Get the answers and support you need.

      • Podbean Academy

        Resources and guides to launch, grow, and monetize podcast.

      • Podbean Blog

        Stay updated with the latest podcasting tips and trends.

      • What’s New

        Check out our newest and recently released features!

      • Podcasting Smarter

        Podcast interviews, best practices, and helpful tips.

    • Popular Topics
      • How to Start a Podcast

        The step-by-step guide to start your own podcast.

      • How to Start a Live Podcast

        Create the best live podcast and engage your audience.

      • How to Monetize a Podcast

        Tips on making the decision to monetize your podcast.

      • How to Promote Your Podcast

        The best ways to get more eyes and ears on your podcast.

      • Podcast Advertising 101

        Everything you need to know about podcast advertising.

      • Mobile Podcast Recording Guide

        The ultimate guide to recording a podcast on your phone.

      • How to Use Group Recording

        Steps to set up and use group recording in the Podbean app.

  • Discover
  • Log in
    Sign up free
The Yukon Entrepreneur Podcast

The Yukon Entrepreneur Podcast

Business

Mark Wykes | Wykes Your Independent Grocer | February 23, 2022

Mark Wykes | Wykes Your Independent Grocer | February 23, 2022

2022-03-11
Download

S2E13

 

Join Yukon Entrepreneur Mark Wykes, owner of Wykes Your Independent Grocer as we catch up on what has changed since our first interview near the start of the pandemic in May of 2020.

 

(1:09) Mark shares their first memory of the pandemic.  They started seeing it happening in different parts of the world and Canada before it hit the Yukon.  Seeing the grocery shelves going empty due to hoarding was the first indicator to them.

 

(2:13) During the pandemic Mark shares that they learned that their business model works.  They were able to remain open throughout the pandemic, sustain all different kinds of challenges, and come out still being able to sell groceries.

 

(2:53) Learning about their customers, Mark’s business discovered their customers are very understanding and appreciative that they are doing their very best and thank them which is nice.  They discuss that there have always been supply chain issues in the north, so customers are typically understanding.

 

(3:57) Thinking about leadership, Mark has learned that to survive you need to be able to stay calm during challenges out of your control.  By being stable and methodical in your approach, dealing with what you can control instead of what you can’t control, then you are in a good spot.  They discuss how their strong and resilient their team has been throughout the last two years.

 

(5:04) Mark shares how proud they are of the modifications their team has made to continue to serve the customer first and how they have collectively come together to ensure their customers are satisfied.  There is nothing better than getting feedback from their customers that they’ve done a good job.

 

(8:03) The hardest health measure that Mark and their business needed to adapt to was back at the beginning of the pandemic when there were so many unknowns.  First with social distancing, then mask requirements, combined with ensuring their staff felt safe so they would continue to come to work and serve the community were all difficult things to control.

 

(10:30) The biggest opportunity Mark sees is putting more groceries on the shelf.  The movement for local groceries is something they love.  The other opportunity they see is in their online service as it is something they are working to grow and develop into something they are satisfied in. Due to short-staffing caused by Covid-19, they had to make decisions to focus on supporting their in-store shoppers instead of the online orders which caused issues.

 

(13:11) To better position themselves, Mark has focused more on communicating and planning with their team, along with expanding their management team to provide more support which has allowed them to be more stable overall.

 

(14:59) As the Yukon emerges from the pandemic and looks to rebuild, Mark hopes this upcoming summer is stronger for the tourism sector which has been hit hard this whole pandemic.  They hope that everyone who was doing well pre-pandemic can recover and run better than they had in 2019.

 

(15:53) Mark’s advice for emerging entrepreneurs? There is so much opportunity out there.  There is stability now and we can kind of see where we are going in the future where people should be able to map out a clear path.  They share that if they were a young person starting out and wanting to get after something, they feel now would be a good time.

 

(16:28) Mark shares their aha moment because of the pandemic being that life is short so we should try to figure out how to have fun, take care of ourselves and have time with our families.

 

(17:30) What wellness practices keep Mark grounded? Sunday road trips!  Going for long drives that get them out of the house by themselves, seeing the country and wildlife is where they get their therapy.

 

(18:24) Mark says thank you to the community for being so supportive and how their staff love to hear the thank yous and kudos. It hasn’t been easy, so having people not beating them up, putting on masks, and following the rules is appreciated.

 

 

Thank you for watching!

 

To learn more about Mark and his business, visit their website at: https://www.yourindependentgrocer.ca/store-locator/details/1806

view more

More Episodes

S4E6: Lauren Manekin Beille | Consultant & Facilitator | November 2, 2023
2023-11-10 43
S4E5: Amber Berard-Althouse | Amber Heals | October 30, 2023
2023-11-09 18
S4E4: Vanessa Ægirsdóttir | Vanessa Ægirsdóttir | October 28, 2023
2023-11-08 19
S4E3: Kyra Chambers & Nataschaa Chatterton | Shäwthän Näzhì | October 31, 2023
2023-11-07 18
S4E2: Ammanda Partridge | Elements Hair Studio and Day Spa | October 25, 2023
2023-11-06 18
S4E1: Gina Nagano | House of Wolf & Associates | October 25, 2023
2023-11-05 21
S3E5: Jani Djokic | Na-Cho Nyäk Dun Development Corporation
2022-11-25 54
S3E4: Jon Widney | Dawnix Water Systems
2022-11-24 26
S3E3: Tosh Southwick & Davida Wood | Inspire Reconciliation Potential
2022-11-23 31
S3E2: Kelly Milner | Shot in the Dark Productions
2022-11-22 48
S3E1: Lana Selbee | Yukonstruct
2022-11-21 32
Larra Daley | Cultured Fine Cheese | August 22, 2022
2022-10-28 24
Mark Stenzig | Up North Adventures | June 11, 2022
2022-07-26 38
Les Walker | Walker Home Construction | June 16, 2022
2022-06-24 52
Alison Zeidler | Elemental Holistic Therapies | June 13, 2022
2022-06-21 21
Katie Johnson | Bella Elite Events & Consulting and Yukon First Nations Culture and Tourism Association | May 28, 2022
2022-06-04 24
Jayden Soroka | Outpost31 | May 19, 2022
2022-06-01 22
Mike Pemberton | Erikco Holdings Ltd. | April 4, 2022
2022-04-15 31
Kate Fitzgerald | Velvet Antler Productions | March 31, 2022
2022-04-12 25
Teena Dickson | Dickson Outfitters & Who What Where Tours | March 4, 2022
2022-03-22 26
  • ←
  • 1
  • 2
  • 3
  • 4
  • →
012345678910111213141516171819

Get this podcast on your
phone, FREE

Download Podbean app on App Store Download Podbean app on Google Play

Create your
podcast in
minutes

  • Full-featured podcast site
  • Unlimited storage and bandwidth
  • Comprehensive podcast stats
  • Distribute to Apple Podcasts, Spotify, and more
  • Make money with your podcast
Get started

It is Free

  • Podcast Services

    • Podcast Features
    • Pricing
    • Enterprise Solution
    • Private Podcast
    • The Podcast App
    • Live Stream
    • Audio Recorder
    • Remote Recording
    • Podbean AI
  •  
    • Create a Podcast
    • Video Podcast
    • Start Podcasting
    • Start Radio Talk Show
    • Education Podcast
    • Church Podcast
    • Nonprofit Podcast
    • Get Sermons Online
    • Free Audiobooks
  • MONETIZATION & MORE

    • Podcast Advertising
    • Dynamic Ads Insertion
    • Apple Podcasts Subscriptions
    • Switch to Podbean
    • YouTube to Podcast
    • Blog to Podcast
    • Submit Your Podcast
    • Podbean Plugins
    • Developers
  • KNOWLEDGE BASE

    • How to Start a Podcast
    • How to Start a Live Podcast
    • How to Monetize a Podcast
    • How to Promote Your Podcast
    • Mobile Podcast Recording Guide
    • How to Use Group Recording
    • Podcast Advertising 101
  • Support

    • Support Center
    • What’s New
    • Free Webinars
    • Podcast Events
    • Podbean Academy
    • Podbean Amplified Podcast
    • Badges
    • Resources
  • Podbean

    • About Us
    • Podbean Blog
    • Careers
    • Press and Media
    • Green Initiative
    • Affiliate Program
    • Contact Us
  • Privacy Policy
  • Cookie Policy
  • Terms of Use
  • Consent Preferences
  • Copyright © 2015-2025 Podbean.com