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PMP Industry Insiders

PMP Industry Insiders

Business:Management

Episode 73: 10 Steps for a Killer Customer Experience

Episode 73: 10 Steps for a Killer Customer Experience

2022-03-24
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Customer service stinks these days. There's a huge opportunity for pest and lawn care companies to differentiate themselves by delivering excellent client service. Dan and Donnie delve into how to create a killer customer experience.

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Episode 154: Why to Host a State of the Company Meeting
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Episode 153: How to Craft a Successful Transition
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Episode 152: The Difference Between Information & Insight
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Episode 151: How to Build a D2D Team
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Episode 150: Lawn Care Wisdom with Joe Kucik
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Episode 149: A Winning AI Strategy for your Pest & Lawn Company
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Episode 148: What’s Next for WorkWave
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Episode 147: Is Demand for Home Services Slowing Down? Part 2
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Episode 146: Is Demand for Home Services Slowing Down? Part 1
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Episode 145: PestWorld 2023 Preview
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Episode 144: Questions to Ask about Noncompetes & Nonsolicitations
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Episode 143: Lead Like a SEAL
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Episode 142: Kolbe Assessment: Get the Right Person in the Right Seat
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Episode 141: D2D: Get the Sales You Need With a Proven Playbook That Works
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Episode 140: One Activity That Improves Every Number
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Episode 139: Plan Next Year — Now
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Episode 137: How Investors Look at Your Pest Control Company
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Episode 136: Doubling Down on Peer Groups & Best Practices
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Episode 135: Q2 Review
2023-07-13
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