This is the fifth episode in the mini-series about TRUST and Feedback, and the second about TAKING feedback. In this episode, I will explain the importance of not being defensive when you get feedback, and what not to do when you get it. The episode will discuss again perception versus reality, but this time from the recipient’s perspective. Finally, it will explain how to benefit the most from the feedback you receive, and how to follow up after you received it.
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