What started as an exploration of the continued challenges faced by businesses to get workers back to the office, veered into the unchartered waters of the metaverse. Jon shared some future of work perspectives from his recent metaverse experience during the NICE Interactions event, and how workers can manage this along with physical workplace experiences. The led to our takeaways about how business leaders need to think beyond innovation, and to also to look for invention from technology players for shaping the future of work.
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