Central Line: The AAHA Podcast
Education
”What Are (or Aren’t) Clients Hearing When You Talk?” with Ross Palmer, DVM, DACVS
Ross Palmer, DVM, DACVS, knows a thing or two about orthopedic surgery (and a lot of other stuff). But even he found himself in a room one day with a very overweight Lab, talking at a client instead of talking to him. Hear what Dr. Palmer learned from Griz and his owner that day about communication, expectations, and what we can achieve together if we avoid assumptions and take the time to listen.
Learn more about veterinary CE at Colorado State here.
Find all of AAHA’s most up-to-date Guidelines, including resources for your clients and team, at aaha.org/guidelines.
Wish you could watch these conversations? Catch Central Line on YouTube.
Send us feedback or questions anytime at podcast@aaha.org.
Access all things Central Line, including guest bios and full transcripts of each episode: aaha.org/podcast.
Learn more about Connexity® 2022 as registration is now open: https://www.aaha.org/connexity
This episode was produced by Clear Contender LLC.
Create your
podcast in
minutes
It is Free