The care exchange from Skills for Care
Business:Management
S2 E8: Registered managers are worth their weight in gold - Skills for Care | The care exchange
Series 2 Episode 8: Registered managers are worth their weight in gold
Zoe Richardson talks about her role as a nominated individual. She explains how she sees the role as a job and not a title and how important she feels the role is in terms of ensuring registered managers are supported by continually asking “what do you need me to do?”
She stresses how much she values registered managers, and that organisational leadership is so important, because if “people think the leadership don’t care, then they don’t care.” She also talks about how important humour is to her and how it can really bring people together and help through the more difficult days.
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