Melissa Curran CEO and Founder of the Modern Mind Group is in Season 2 of the podcast which is all about Emotioneering Business Results. Her guest today is Sam Bleazard, Senior Leader at Fortnum & Mason.
Some key stand-out quotes -
"You can roll out the red carpet for customers but what's the red carpet experience for employees?"
"If it's magical for the customer although to the employee it's more shades of grey, you are going to have a problem"
Welcome to the Emotioneering podcast - created by the Modern Mind Group - We are Emotioneering Human Performance, Not Engineering it!
People Operations & Performance Consultants - Helping your team emotioneer record-breaking results
Coaching | Courses | Consultancy
Also, an Accredited CPD Training Provider offering courses in Emotional Intelligence, Leadership, Communication and Mental Health http://www.modernmindgroup.co.uk
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