In this episode, Andrea and David interview Brian Macrae, the Founder & CEO at Rethink Veterinary Solutions. Brian digs into how practices can use the importance of relationships to build loyalty with clients through membership and a deeper commitment. When loyalty is done well, exclusive value is one key to client retention.
Join us, grab a cup of coffee or pour a glass of wine, and enjoy the session! Stay happy and sane!
Learn more about our guest:
We appreciate your support and listenership! Here are our links if you'd like to connect with us.
Website: https://www.pawsitiveleaders.com/
FB: https://www.facebook.com/PAWSitiveLeaders
IG: https://www.instagram.com/pawsitiveleaders/
Furpaws Consulting: https://www.furpawsconsulting.com/
Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/
David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/
To learn more about our social media: www.dogdaysconsulting.com
LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/
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