052 Electric Perspectives: Partnering to Stop Scams
November 13-19 is International Fraud Awareness Week, and November 16 is Utility Scams Awareness Day. EEI’s member electric companies will join other utilities to raise customer awareness of imposter utility scams and ways to stop them with the help of Utilities United Against Scams (UUAS), a consortium of more than 150 U.S. and Canadian electric, water, and natural gas utilities (and their respective trade associations).
On this episode, we are joined by UUAS Executive Director Monica Martinez and UUAS Chair Bud Ajdukovic, who also serves as the Kissimmee Utility Authority Customer Service Manager, to discuss the trends in utility scams, what customers should do if they suspect they are being scammed, and more.
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