The Human Resources function, and the Human Resources department, like any other department or business unit within the company, is a business. It’s a business that deals with the most important part of the company: its people. It’s not a profit center for the company, at least not a direct one. At the same time, not all departments in the company generate profits. But just like any other business, it must have a strategy. Otherwise, it will just be pulled in multiple different directions, and be unproductive and ineffective.
This episode is the first part of a two-part series in which I will adapt my strategy development process to the Human Resources department. The analogy that I use when facilitating strategy workshops is the GPS navigation system in your car, and I will start by defining what strategy is.
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