S1. E11. Embracing Disruption: Unleashing Unforgettable CX in Times of Change with guest Ricardo Parodi from Marriott International
In today's episode, host Stephanie Todd welcomes hospitality expert Ricardo Parodi, Vice President of Customer Experience at Marriot International, as they delve deep into the world of hospitality CX, the process of launching global brands, and adapting to change during uncertain times. Listen in as they explore these fascinating topics together.
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