Welcome to the show.
Today I'm going to share two negative experiences with you, two experiences that I had in the same day/week.
I talk a lot about creating a positive voice experience but in today's episode, I'm going to share what happens when you don't create a positive voice experience...it costs you. Two companies lost my business last week. Now, you might think no big deal but if enough people have a negative experience, it will cost you.
Are you losing clients? Are you struggling with retention of the clients you have?
It could be a negative voice experience.
Don't miss this episode!
If you want to join me in Chicago, I have a few spots left. Head over to https://www.captivatetheroom.com/retreat and secure your spot!
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