Health & Fitness
Creating User-Centric Audiology Fitting Software with Laura Woodworth
Ever wondered how hearing aid software products are developed and improved based on user feedback? Dr. Dave Fabry talks to Laura Woodworth, Principal Product Manager at Starkey, about her journey in working to create Starkey’s Pro Fit fitting software. Laura's story starts from her time in speech pathology, transitions into a clinical fellowship year at Starkey, and lands into her current role focused on creating the best fitting software in the industry.
We dig deep into the fascinating process of developing Pro Fit, a software that marries feedback from customers and stakeholders. Laura emphasizes how the team at Starkey integrated 'Aha moments' into their creation process to solve common issues. Our conversation also veers towards Telehear, the innovative collaboration between the fitting software and mobile app, which offers clinicians comprehensive data for informed decisions. Laura also shares her thoughts on the growing importance of Telehealth and how My Starkey enhances the user experience with self-check and diagnostic tools. Prepare to be inspired and informed as you journey through this narrative of development, innovation, and user-centric strategy.
Link to full transcript
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