The Credit Union Leadership Podcast
Business
We say we are about people helping people, but most of us are killing the industry softly with our teller stare. We discuss how service excellence is how we embody the value of helping people as Scott & Scott delve into a wealth of actionable advice to combat the dreaded, "Friday fatigue."
In this episode we cover:
- Challenges leaders face with excellent service.
- The Teller-Stare
- Hierarchy of Bad Service
- 4 service excellence hacks
Links from show:
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