🤩 Come experience Serena Riley's contagious personality as she shares this new #AI-powered #CX!
➡️ Serena is the Head of Customer Experience at Conversight.ai and Co-Founder of EmpowerX.
🙌 Founding member of WiCX (Women in CX)
📖 Author of "Customer Experience 3" ( https://amzn.to/3Uww7uf ) and "Punk XL," ( https://amzn.to/3Uytl7M ) where her insights fuel the industry's thought leadership!
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Jump into this dynamic episode and share your thoughts!
AI-powered customer support and employee experience. (11:04)
AI implementation and customer experience. (18:09)
CX metrics and AI adoption in a startup environment. (22:53)
Customer experience leadership qualities. (34:05)
Leadership, employee experience, and setting boundaries.
(38:40)
Entrepreneurship, women empowerment, and networking. (47:38)
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Contact Serena Riley:
Instagram Personal: / empowerxcoaching
LinkedIn Personal: / serenariley
LinkedIn Work: / empowerx-design
Additional Important Links: Website: https://www.msserenariley.com/about ConverSight: https://conversight.ai/
EmpowerX: https://empowerxdesign.com
.. #CX #AI #companyculture #annebibb #unexpectedjourney #podcast #customersuccess #ex #customerexperience #business #companyculture #b2b #saas #ai #serenariley
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