[:26] Meet Doug Falvey
[2:42] What is Risk Management Operations?
[5:13] What does "staying innovative" mean when it comes to RMO?
[7:45] The RMO team are problem solvers and solutions deliverers.
[9:45] What needs are you seeing from the market right now, and how often are they changing?
[11:30] How will AI impact RMO and what are the risks?
[13:08] How important is the user experience when it comes to RMO?
[15:16] New products are like fruit ripening in the field.
[18:17] Tell us about Asset Recovery Management (ARM) and why it was developed.
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